I am the owner of the GTW pro account and I added an in-session coorganizer. However every time we do an event, the co-organizer can only join as an attendee, then I need to change permissions to organizer. We can't practice the session.
Hi Chris, I appreciate the reply. I think I sort of figured it out. I shared my credentials with my colleague originally so she could schedule a webinar as me. It looks like both her desktop app and browser saved her auto-sign-in settings as my credentials instead of her own. Therefore, when she joins the event from the co-organizer email I created originally, somehow it doesn't let her use my credentials but assigns her an attendee role instead. We'll try to remove the credentials and see if that fixes it.
In the Dashboard (dashboard.gotowebinar.com) you can set up anyone as a Co-Organizer. You have to do this for every webinar. If you do this, then that person can join the webinar as a Co-Organizer instead of an Attendee.
I prefer to have my Co-Organizers join as an Attendee, then I promote them to be a Co-Organizer. We can practice all we want until I press the Start Broadcast button.
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