Calling card - drop down menu

Hi, is it possible to put a drop down menu into the calling card? I have setup a drop down menu in the technician console, so when i create a session i can quickly choose a problem description. This helps to remind me what session is for which problem when working on a few computers at a time. I cant seem to find this feature, thanks for your help!

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Accepted answers

Kyle Goodwin

I apologize. You are right about the dropdowns. You cannot specify drop down fields for use in Calling Cards. This should actually be moved to the Feature Request Forum.

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Kyle Goodwin

I apologize. You are right about the dropdowns. You cannot specify drop down fields for use in Calling Cards. This should actually be moved to the Feature Request Forum.

Guylain

Then custom fields lets you put the fiels in password format, email format, # format, madatory and enabled. I cant see anything that says drop down menu. It is weird that it is available under the technician console but seems nowhere under the calling card.

Kyle Goodwin

I think what you are looking for is in the Admin Console under Calling Cards and the Custom Fields.