Would like a way to be able to keep a view in Helpdesk. Would be a nice feature to be able to come out of editing a ticket and not have to switch back to 100 per page and sort by "Assigned To" ever time.
Favorite Filters can be used to save different customized views
Great job on new release, the pagination is now fixed and staying at what I set it at when I return. The sorting still does not stay, but, that's a huge improvement from before. Thanks
Howdy:
I have tested this on my end in Chrome/Brave/Firefox and pagination and sorting by a column do not stay. I have also tried this in the Desktop App and am getting the same results that nothing stays. Is this a preference setting per user that I'm missing?
Hi!
Thank you for sharing this with us. The pagination and the filter settings should be retained when returning to the ticket list view.
We have reproduced the issue that the pagination setting is not remembered, but the filtering (e.g. Assigned to) is retained.
If you have the time, I will reach out to you to investigate the case.
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