Failed to send SMS to phone number

Good Morning All,

Is anyone having issues sending SMS through GoTo Resolve Desktop Console?

I and my colleagues had this issue a couple of weeks ago but then it worked last week then the same issue is happening today. It was working fine yesterday.

Thanks,

Asif

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ashajib

Hello Glen,

SMS is working now. Not sure what caused the issue

Thanks,
Asif

ashajib

Hello Glenn,

When you enter the Number in the phone number field then click send we get a red X and it says Failed to send SMS to phone number:

GlennD

ashajib, welcome to the community.

I am checking with support to see if there are any other reports of this issue, are you seeing any kind of error message?

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