Since 3 PM eastern multiple users connecting to my company's Boston office from home have reported severe Gotomypc lag in their connections. Two users have lost connectivity and haven't been able to reconnect. Is anyone else seeing this?
Hi, we apologize for any frustration. It appears one of the carriers that some of our traffic is routed through was experiencing an issue which they have now resolved. Service should now be returning to normal for anyone that was affected.
The last status update said services are functional, but they are not. The notification tray icon on my user's PC has an exclamation point and says Not authorized.
Still having the problem almost 2 hours now.
The login page is unavailable again. Clearing browsing history, using a different browser, or private/incognito mode is no longer effective as a work-around.
Thank you.
If you have users that get the service unavailable page for login, clearing browsing history, using a different browser, or using private/incognito mode will bring it up.
They're having issues again. Login page says Service Currently Unavailable.
