We’ve implemented a security fix that may require some GTW v10 users to reauthenticate when performing certain actions.
What does this mean:
You might have to re-authenticate in certain scenarios, such as:
- Updating materials or polls during a session.
- Accessing recordings after a session.
If you are using multi-factor authentication it may become necessary to perform all steps of this re-authentication. If you do not re-authenticate as required, you will not be able to perform the intended task or access your recordings after a session directly.
How to Bypass Re-authentication:
For a smoother, uninterrupted experience, we encourage you to switch to our new experience, which eliminates the need for re-authentication.
The all-new GoTo Webinar offers unparalleled flexibility, ensuring a seamless and interactive experience for all attendees.
It’s more than just a new experience. You’ll get the latest features like:
- Flexible joining options for attendees: Attendees can join GoTo Webinar from any device: desktop app, web browser, or mobile.
- Breakout rooms for smaller groups: Facilitate brainstorming, workshopping, or collaboration.
- Enhanced accessibility and engagement: Improve experience with real-time closed captions, virtual hand raises, and emoji reactions.
- Streamlined Q&A management: Simplify moderation with search, tags, and pre-written responses for Q&A.
Before your start your first webinar session, make sure you, your presenters, and your attendees are prepared. Check out and share these recommended training materials for the new GoTo Webinar.
- Organizer Guide: Our comprehensive organizer training guide will help you master the skills for success. View the guide ->
- Organizer Overview Video: Watch a concise overview video showcasing the enhanced features of the new GoTo Webinar. Watch now
- Training Course: This on-demand course covers how to schedule, host, and engage your audience. Register now
- Attendee Guide: Share with your attendees to help them prepare for and get the most out of your upcoming session. View the guide
Download the app →
We appreciate your understanding as we work to enhance security.
