AI Feature Comparison - WebTC vs Desktop TC

Please note - AI Features are available via our Rescue Plus add-on modules. For more information about each feature or to request a demo, click here.

About the Rescue In-Session AI Assistant

About AI Screen Translation

AI Demo Video

Looking for standard feature comparisons? Click here

Rescue Plus Add-on Modules	Desktop Tech Console (DTC)	Web-based Tech Console (Web TC)
AI Add-on Module
AI Session Summary	available in v.7.55.4112 or later	available
AI Device Analysis	available in v.7.55.4112 or later	available
AI Screen Analysis	available in v.7.55.4112 or later	available
ServiceNow AI Integration	available in v.7.55.4112 or later	available
Translation Add-on Module
Live Chat Translation	available in v.7.50.3580 or later	available
Live Screen Translation	available in v.7.53.4032 or later	available

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