You deleted my post from yesterday about how you interrupted the webinar AGAIN because of YOUR technical problems!!!!I suffered losses on October 2nd and 6th!!!Stop deleting things you don't like and take responsibility for your services not working!!!And compensate me for it!!!!
Your services haven't been working for a week, and you're making up all sorts of things but you don't acknowledge the problem!!!
That's all you can say???
Hi @Kriss1
Sorry for the delay. There appears to have been some technical issues and my previous post did not post on Friday.
Please note, this is an online community where responses are public to help others with similar issues, we do not recommend posting personal information and I removed your links.
You wrote:
When attendees lose audio and video during a Webinar, but the organizer does not, it typically points to issues not with the organizer's connection or computer. Were all the attendees affected? Were they on the same network?
Were you unable to share a video or webcam? By default, only presenters, panelists and organizers can share their webcams during a webinar. If you were trying to share a video what type of device you were you using?
It does sound like you were able to resolve the issue by restarting the webinar, which cleared the glitch.
If you would like to delve further into what happened you can contact customer support with the Webinar ID and they assist further.
WHERE is the answer to the question of why the October 2nd webinar didn't work???You asked questions and I answered!!!WHERE is the answer to my question???You've already caused me losses by canceling three webinars!!!Why did you delete my discussion about compensation?COMPENSATE ME FOR THE FOUR CANCELED WEBINARS!!!
WHERE is the answer why the webinar didn't work???
1.On the second account, things started working fine, but then participants lost audio and video, though the organizer had both.On the first account, the organizer and participants had no video from the start of the webinar, but everyone had audio.2. I used the same device I had before.The internet connection wasn't tested on October 2nd, and it had never been tested before.After restarting the broadcast on the second account, everything worked again.
P.S. My reply email sent to mailer@us.khoros-mail.com was returned.Why can't I reply to the email?I don't want to share my accounts here.
Welcome to the Community. I saw from your message that the video and sound were not working. Can you please provide more information, including:
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