You didn't save the recording of the webinars on November 4th and 5th.The problem still hasn't been resolved!!!!No response!!!
Can't you offer anything else?You ALREADY ASKED THIS IN NOVEMBER!!!!The webinar was turned on today, ended after two minutes – the recording is on my computer.They turned it on again, ran the webinar for THREE HOURS!!!! – the video is gone!!!!Please answer: can you restore it?And also the videos for November 4th and 5th, 2025!!!!!!If not, then go far away, we'll be switching to another webinar service!!!
Hi @Kriss1, I've added this information to your existing ticket and asked the developers to review this recent webinar as well. I have two questions:
Today's webinar was only recorded for two minutes instead of three hours!!!!
You've been trying to resolve the issue with the un-recorded videos from November 4th and 5th for a month and a half!!!WHEN will the videos be restored???
WHO paused the recording???HOW LONG can we continue to solve this problem???You're so slow!!!!
You've been trying to solve this problem for a month and a half!!!WHEN will the videos be restored???
WHO stopped the recording???HOW LONG can we continue to solve this problem???You're so slow!!!!
Hi @Kriss1,
Our support team emailed you on December 8th updating you on what we had discovered. The recordings were paused which is why they were shorter and missing parts of the webinar. We are still trying to identify why the recording paused.
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