Migration dates for new GoTo experience

Hi! Who do I contact to find out our specific migration date? I know everything will be moved by June 1st, but we have a full schedule of webinars plus two big Expos in April and mid May where we use GTW, so I want to ensure we have a smooth transition for the team. Thanks!😊

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KateG

Hi @LJH

The team confirmed that you aren't currently scheduled for migration. You will be contacted by email, at which point you will be given 30 days notice on the actual migration date.

In the meantime, you may want to try updating one of your current users and test some internal webinars.

As always if you have questions on the new experience, please let us know.

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LJH

Hi @KateG

Thank you so much, that helps us with our planning. I was more worried that we wouldn't get much notice, so this info is great.

I have been doing some test sessions, but have a few team members that have just got to be brought up to speed. I'll keep an eye out for the email.

Thanks once again for the prompt response and help. 😊

KateG

Hi @LJH

The team confirmed that you aren't currently scheduled for migration. You will be contacted by email, at which point you will be given 30 days notice on the actual migration date.

In the meantime, you may want to try updating one of your current users and test some internal webinars.

As always if you have questions on the new experience, please let us know.

KateG

Hi @LJH Welcome to the Community.

I’m checking with the team now to confirm your specific migration date and will follow up as soon as I have more details for you.

In the meantime, I’d recommend starting to explore the new experience when you can. Getting a few test sessions under your belt ahead of your April webinars and May expos can really help your team feel comfortable and ensure everything runs smoothly.

If you have any specific concerns about features, workflows, or how the transition might impact your events, please feel free to share — I’m happy to help or flag anything important with the team while we confirm your timeline.