With AI Receptionist, what happens to a Call que when not answered? In a normal dial plan, you can have it go to an extension or voicemail, but with AI what is the fallback?
Hi @BrentMichael Welcome to the Community.
I think you are looking for the GoTo Connect board, so I moved your question here.
You can find information on the conversation flow here, where you can define the actions of the AI receptionist such as greeting callers, transferring calls, collecting calls, etc.
Can you tell me a bit more about what is happening or what you would like to happen?
