it always ends up in an error message, no matter if I use the old Admin platform or the new one. Any idea what this could be related on? All the other reports are working fine
But the Activity Report is the most important one for me
Hi @Tho-Mas
Thanks for the update, I'm sorry to hear there are still issues with the activity report.
I checked again and have not seen reports of this issue. I don't see a case currently opened for you on this so I went ahead and created a case, someone from the support team will reach out shortly.
btw was in a call with GoTo's Senior Manager, Customer Success, Ralph B. and he was facing the same issue on his side when trying to run the Activity Report
it happens in whatever Browser I try. Also, in Private Window (which is not using any cached information). And: all other Reports work well
Hi @Tho-Mas nice to see you, sorry to hear about this.
I'm not seeing this issue being reported. Is it possible permissions changed or you are using a different email to access the report?
Have you tried clearing browser cache or a different browser?
If the issue still persists, you should contact support directly who can take a look at your account and see what's happening.
