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Anyone had webcast audience issues today ?

Jas1

Just ran a webcast and this time a significant chunk of attendees said they had connection issues/no audio/ no visuals ? Our orgs and panel members had no issues, but we have never had so many comments about lag, connection issues and we run webcasts with over 1000 attendees .

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KateG

Hi @Jas1

I'm sorry to hear this. I'm not aware of GTW incidents last week that would cause these issues.

If you want to share the Webinar ID with me, I can have our support team take a look at what may have happened. You can the option to message me if you click on my username.

Jas1

update on above… the recording ( set to to record on start) did not record the 1st 10 seconds !!

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