Call Reports: Integration w/ Google Analytics Tracking

dhillteamtco

Is there any documentation on how to set up an integration from Call Reports for Google Analytics Tracking? We have a customer interested in using Call Reports to track the effectiveness of their advertising. Any thoughts or ideas on how to address this for the customer would be a huge help. Let me know if you have any questions. Thanks very much for your help.

KateG

Hi @dhillteamtco, Nice to see you.

At this time, GoTo Connect's reporting tools don't include a native way to track exactly where calls from Google Ads are being routed. I am sharing this post with the team.

Here are a few options to consider in the meantime:

• Third-party call tracking tools — Apps that specialize in call tracking and marketing attribution for Google Ads can help fill this gap.
• Dial plan workaround — Your customer can modify the dial plan to route Google Ads calls to a dedicated sales team or queue, making it easier to identify and track those leads.
• Submit an idea— Submit this as a feature request to our product team for consideration in a future update.

Let me know if you have any questions.