Best Of
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Re: Need connection with Yealink WH67
Good morning Glenn, Thanks for getting back to me. Sorry for not making it clear to clarify what’s happening: The call does not disconnect, but when an incoming call arrives, the ringtone plays direc…1 -
Re: Schedule All Hours open/closed override
Great idea. We need a way where users can switch the phone to holiday as well. As the super user is not always around to do this somewhat manually by logging into the back end.1 -
Re: Schedule All Hours open/closed override
Hi @M_Adams this is not currently on the roadmap but this is a good idea and it has been shared with the team. One workaround that was suggested, was an option to press a button on a phone to do/undo…1 -
Re: How to offset the webchat icon in my website
Hi @GlennD, thanks for your reply. This is a custom HTML page. And I used the embed code provide form the webchat setting.1 -
Re: During exams in GoTo Training, the score shows up in white font on white background. How can I fix?
Hi, Glen, thank you. I have it set up for only test scores. This is the succession of choices from the prompts at the end of the exam: I choose "end exam" and then I close the window withou…1 -
Re: During exams in GoTo Training, the score shows up in white font on white background. How can I fix?
Hi, yes, within the library as well, each exam is set-up that upon test submittal, it shows only test scores. Those who have been nice enough to share that this is happening have not shared additiona…1 -
Re: Holiday Hours Prescheduled yearly
i believe adding a sound clip option to be able to attach to the specific holiday in the schedule page would be helpful. ALL of my clients like to be very specific with any closure so they are all cu…1 -
Re: Rectangle Feature availability
Hi @PolicyMap Thanks for getting back to me. It sounds like you would be interested in the 'rectangle feature' which allows you to share a portion of the screen, it's a bit different f…1 -
Re: Rectangle Feature availability
Hi Kate, I am aware of the Applications option. When I select my browser under applications, it shares the entire screen and I cannot limit it to just the PolicyMap tool. It would be great if you cou…1 -
Rescue Unattended - End User Permission Prompt
The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattende…1
