You can view the connection quality between your client computer that you're sitting in front of and the remote host that you're trying to access. It is only a source of information about potential connection issues and may give you an idea why your connection is slow or unstable, but it does not offer a solution. The…
Are you looking to increase your mobile remote support capabilities? With the new LogMeIn Central Remote Support add-on, unlock fast, frictionless, secure remote support with the click of a button – across both desktop and mobile. Join this 60-minute session as we discuss and demonstrate the power of remote support.…
Hi, Remote support is a crucial role within IT, allowing you to remotely connect to devices to resolve issues quickly. Our powerful Remote Support module supercharges your IT capabilities with unlimited, multi-platform, seamless support sessions. Support any device - PCs, Macs, iOS, Android, and Chromebooks - in any…
Hello I need to export all stations that I have - i.e. name, group, etc. - necessarily extended by the contents of the computer description field, and most of all NOTES To csv or xls file ? How could I do this - I had a case of loss of data contained in this field - where important information is often, and I would like to…
Hello! Apologies in advance, I do not have a lot of tech experience here on a system that was set up by someone else, so I appreciate your patience. In a nutshell, over the years I have been able to reliably remotely connect from my home laptop to my workplace computer via Hamachi LogMeIn. During this time, in the Hamachi…
As the title says, trying to run a Hamachi network setup in Gateway mode. The computer that I have designated as the gateway, however, is getting an APIPA address (169.254.x.x). In truth I'm not entirely sure how this system is intended to work, so I'm not sure if its the fault of my DHCP server on my router or if it's a…
Anyone have instructions for how to remove or uninstall LogMeIn on Windows via Script, Intune or Group Policy or PowerShell? Have about 100 devices to remove various versions of LMI. Been looking for days for a convenient way to remove it, can't find any documentation that is not 10 years old. Can someone suggest a…
Hi All, Unable to use the remote Mic for MS teams meetings- I can hear users when the speak so the headset seems to work but they can not hear me when I speak? The Mic is enabled and i have allowed access to Logmein in privacy settings this is a win 10 device. Anyone know if the remote MIC is allowed or maybe better to do…
The documentation is completely mute for this topic: * What does "Online Since" mean in the LogMeIn desktop client and/or the tooltip that appears when you hover over a computer's name in the web interface? It does not correspond with the uptime of the computer itself. * Is it simply referring to the duration that the LMI…
Hello, Go To team, Some of our users are having speed issues with Logmein, they are experiencing freezes while browsing web pages. We are using Logmein central. We ask for your support to solve this problem.
Are there cli command options similar to the command below to regenerate the self signed certificates for logmein client running MacOS? Some of our clients are showing up on our vulnerability scans with weak certificates. "Servers that use SSL/TLS certificates signed with a weak SHA-1, MD5, MD4 or MD2 hashing algorithm…
I have a hotspot with a T-Mobile sim card. When this computer is connected to that hotspot, logmein control panel shows offline - not accessible. When this computer is connected to any other wifi connection, logmein shows online and is accessible. What could be causing this issue? It's definitely not a firewall issue since…
With no host monitors there is only a blank screen at the client computer. None of our LogMeIn installs have a mirror driver installed. What needs to change to allow people to see two displays remotely?
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