You can view the connection quality between your client computer that you're sitting in front of and the remote host that you're trying to access. It is only a source of information about potential connection issues and may give you an idea why your connection is slow or unstable, but it does not offer a solution. The…
Are you looking to increase your mobile remote support capabilities? With the new LogMeIn Central Remote Support add-on, unlock fast, frictionless, secure remote support with the click of a button – across both desktop and mobile. Join this 60-minute session as we discuss and demonstrate the power of remote support.…
Hi, Remote support is a crucial role within IT, allowing you to remotely connect to devices to resolve issues quickly. Our powerful Remote Support module supercharges your IT capabilities with unlimited, multi-platform, seamless support sessions. Support any device - PCs, Macs, iOS, Android, and Chromebooks - in any…
Hello Are there any plans to support IPv6 on Logmein Central? We have several mobile connections that do not support IPv4 anymore and Logmein doesn't work anymore. Thanks
Hello. I am trying to set up a new user and it shows that I do not have any licenses that I can give but when I look on the website I have 6 to give out. Is there a way I can get this fixed?
When i scan a computer I get a vulnerability for OpenSSl in the Logmein folder. How do I fix this so the vulnerability is not detected?
I am currently trying to use logmein central to view the Windows update status on out computers , i have updated many computers but in central it still shows these machines and requiring updates , some of these week updates weeks ago , but still show that there are updates required, i know that the optional updates are…
I may be late to the game on this issue but cant find any other posts. LMI stopped sending failed login notifications to my email. I log into LMI and go look at the Audit log to only see successful logins. I enter the wrong password via the Client or Web GUI and nothing shows up in the Audit Log.
I seem to be having issues getting LMI AV to exclude a folder and everything under it, for instance I have an exclusion in place for: C:\ProgramData\Cadre\ But a computer ran a "disinfection action" on this file: C:\ProgramData\Cadre\CadenceManager\Cache\CadenceManagerWin32\2.0.0.0\CadenceManager.exe Is there something…
I would like all of my users to use two-factor authentication. However, I want them to be able to save devices. Per this article (and personal experience), it does not let you save devices if you enforce the policy at the account-holder level. I would be satisfied with periodically checking the status of two-factor on my…
Hello everyone, Is it possible to set up user validation when taking control via logmein?
Hello, We need to stop subscription. We outsourced our entire infrastructure to an external service provider. No one answer at the french number (seems everyone are VERY busy) . How can i contact them? Best
I had a very weird attack scenario just happen. One of my Central users received a phishing email asking for the passwords to login to the computers to which they have Central access. I think the only way someone would know which specific computers someone has access to is to login to Central. The user has 2FA enabled,…
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