You can view the connection quality between your client computer that you're sitting in front of and the remote host that you're trying to access. It is only a source of information about potential connection issues and may give you an idea why your connection is slow or unstable, but it does not offer a solution. The…
Are you looking to increase your mobile remote support capabilities? With the new LogMeIn Central Remote Support add-on, unlock fast, frictionless, secure remote support with the click of a button – across both desktop and mobile. Join this 60-minute session as we discuss and demonstrate the power of remote support.…
Hi, Remote support is a crucial role within IT, allowing you to remotely connect to devices to resolve issues quickly. Our powerful Remote Support module supercharges your IT capabilities with unlimited, multi-platform, seamless support sessions. Support any device - PCs, Macs, iOS, Android, and Chromebooks - in any…
An employee from another company wanted to access a system like ours. Instead of accessing the server, she received information that her free Pro version had expired and that she should pay for the Pro version. According to my information, we have to pay for devices that can be accessed and not for systems that only access…
We support our customers with Logmein Central. For one of them, when we connect remotely with Logmein, the default printer changes to the Logmein Printer, which is normal. When we disconnect, Windows does not revert back to the default printer that was selected before we connected. Another printer is set at default and it…
Hi, Just a reminder that in November 2022 we changed the provider of the Application Updates feature in Central to support more apps. Here are the steps that you need to take before you can start using the updated feature: How can you switch to the new Application Updates provider? You should update the host software on…
Hi board. We are getting the following screen and error while connecting from Central to a couple of clients behind the same router. Seems like some kind of ssl issue . I've just tried switching the DisableEx regword key to 1 with no luck Log Excerpt : (error marked in red) 2023-01-31 16:06:41.061 - Debug - LogMeIn - NT…
When I do account recovery, I never receive recovery email. I can't recover my account and no one gives me an answer.
Good afternoon For some reason I have to change the password to access the goto account but the email that is associated has not been active for 3 years. But I have another email to which the central goto activity arrives. I have been trying to contact customer service for two days but it is impossible, the phones in my…
How are people feeling about the Security Incident? Do you feel comfortable to be using LogMeIn? Have you turned off LogMeIn until you have more information?
Did any one have a notification that they are rolling out a new platform over central pro to day caused loads of issues for remote worker requireng password updates 😞
Hi, I am stuck at a login loop. I paid a 1-year subscription on September and I cannot login to my LogMeIn Center to Manage My Networks. I start at the LogMeIn login page (https://www.logmein.com/ -> Login). Then I enter my username and the login suddenly changes to tell thay I will be redirected to authenticate. The…
the client gets this error : the referenced account is currently lock out when he puts his password in. How do i use logmein to reset his password? or unlock his account?
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