You can view the connection quality between your client computer that you're sitting in front of and the remote host that you're trying to access. It is only a source of information about potential connection issues and may give you an idea why your connection is slow or unstable, but it does not offer a solution. The…
Are you looking to increase your mobile remote support capabilities? With the new LogMeIn Central Remote Support add-on, unlock fast, frictionless, secure remote support with the click of a button – across both desktop and mobile. Join this 60-minute session as we discuss and demonstrate the power of remote support.…
Hi, Remote support is a crucial role within IT, allowing you to remotely connect to devices to resolve issues quickly. Our powerful Remote Support module supercharges your IT capabilities with unlimited, multi-platform, seamless support sessions. Support any device - PCs, Macs, iOS, Android, and Chromebooks - in any…
Recently, I noticed that the LogMeIn App icon on my iPhone has changed and now I'm not able to access any of my computer remotely through the LogMeIn app on my iPhone. It keeps saying "Login Failed - Please check that you are entering the user name and password that you use to log into your computer." I'm entering my…
Apologies if this has been asked already but I couldn't find anything relevant. Most of our LMI clients use an outdated and vulnerable version of OpenSSL (v3.0.14.0) This is way behind the current version of OpenSSL, what are the plans to update? Also, which is such an old version used anyway? Thanks Rich
Hi everyone, I'm currently facing a challenge with LogMeIn where, despite successful installations, certain users are still prompted to log in manually every time the application starts. On about 15-20% of intune deployments it seems to have this issue prompting users for login. This occurs even though we've configured the…
I have been accessing a clients pc several times in the last 2 days to fix an issue. suddenly when i connect back on i cant control anything cant move the mouse or click on anything. this has never happened before its just this one client? what could have changed?
My laptop's camera is not working, this error message appears Soon after I noticed this in logmein AV What can I do through the administrative panel or on the machine so that this doesn't happen
we are using logmein central. throur the logmein client when you click on the home icon then go through computer management and clicking on command prompt you receive the following error: error title: script error error header: an error has occured in the script on this page. Line: 1136 Char: 59 Error: the operation…
I feel like I have to be doing something wrong, but I can't figure it out. We got a new 2024 Mac Mini M4, and I'm working on configuring it to function basically the same as our old/existing 2019 iMac (which runs Ventura 13.7). I got LMI installed on the new Mini, I got all the permissions granted, etc. It works fine - but…
Hello, My business has used One2Many to some basic software distribution. However many times it fails on every computer for no discernible reason. One day it will fail on a number of computer and another day it successfully completes on those exact same computers. Is there anywhere to get any actual logs, not just a count…
Does the encryption LogMeIn uses meet the FIPS-2 standard? We are going through a CJIS audit and need to show when CJI information is transmitted from outside the building need to be FIPS-2 Complaint with the FBI.
Hello Is there a way in LMI Central to force all IT Technicians accessing client host agents (EUC or Server) to receive a 2FA authentication code via text or email before a connection is made. They either and/or use the Web Client or LMI Client. So put another way, when they go to remote control a PC or Server (with…
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