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how to adjust idle timeout - when it's greyed out
l have not been able to change this as it's greyed out. I talked to support (worthless) and they suggested I reinstall. To humor them, I did. I cannot adjust this no matter what profile I use. I log in as a local PC admin and I log in as a domain admin, and I cannot adjust this setting. It's under…
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LogMeIn host for Linux
Folks, has anyone managed to install the updated LogMeIn host on Linux? I tried the repository version and it seems broken, error 404. I installed the snap version but it's outdated as it doesn't pull hardware information, it shows "Note: The inventory will only work with Computers running the Beta version 3.0.625 or…
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email support?
I have tried to request sales support for LogMeIn Central but cannot find an email address to write to. The only option I see is a phone call, but we need to send our request via email, chat, or web form. Where can I find an email address to contact for sales support?
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Hardware Accelerated Video?
Does LMI Central use hardware acceleration for encoding/decoding the video stream, and is the codec published? I can only really speak anecdotally, but I feel like the CPU and GPU usage attributed to a LMI remote control session have increased maybe within the past ~year. Maybe both CPU and GPU usage on both sides used to…
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User Audits
Hi there. How do I read logs of what a user is doing with logmein? One of the addons I have is reporting, but it seems very limited to what it reports on user audits. The local HOST installs have some reporting but hard to read and they receive a constant error, "Logger - The NixSyslogWriter disabled" so not sure what that…
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using Powershell to create a new local Windows user
Hello: We have written a script to add a new local admin user to our systems we have in our LogMeIn portal and it works to create the user, but once created the new user is still not able to be used to connect with LMI. Not until we remote in with the old user and log out - then back in with the new user. When we do that…
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LogMeIn Network Error with Amazon Fire 11 tablet
The app downloads and opens fine. But when I attempt to connect to my host computer, I get the error message "Network Error" It seems for just a brief second it tries to connect, then I get this error.
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Remote Alert
Can we have an option that alerts us every time a user logs in remotely , the same way as when the Computer goes Online/Offline Alerts, have a Remote Alert , that when someone remotely connects to the computer , an email alert shall be sent that … computer is now connected remotely, and when they disconnect, another email…
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2 way authentication
can we have an option on the portal, that when given a user an option to connect remotely, they shall not have an option remember me, and the user will have to authenticate every time they log in , and we can choose in the admin it shall be done via text message ?
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Mac to PC - Adobe basic functions not working
Hi, Has anyone had this issue. I'm wfh on my iMac, logged into my office Windows PC vis LMI. A lot of the basic functions specifically in Photoshop don't work. For example, my cursor stays as the move tool no matter what tool I'm selecting, the short cuts to change tools aren't working, zoom isn't working. All these issues…