A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Hi, For this Central Tips edition we are sharing a PowerShell script that queries multiple API endpoints and merges the results into a single CSV report, with one row per host. Consider the following before you use this script-based solution to update your users: You must be a Master Account Holder. Otherwise, you won't be…
The approach to getting groups and permissions right looks quite different depending on whether you're starting from scratch or inheriting an account that's already in production. Both are very achievable — but they require different sequencing and different levels of caution. Path A: New account or greenfield deployment…
How Permissions Actually Work (and Why Additive Logic Matters) Before you configure a single permission, you need to understand how Central resolves them. This is one of the most misunderstood aspects of the platform. The Additive Permission Model A group member's effective permissions are the combination of their…
How you set up your Host Groups and User Groups on day one will either save you hundreds of hours — or haunt you for years. If you manage a handful of machines, you can probably get away with ad-hoc access assignments and a loose grouping strategy. But once you cross the 100-host threshold, everything changes. LogMeIn…
You can view the connection quality between your client computer that you're sitting in front of and the remote host that you're trying to access. It is only a source of information about potential connection issues and may give you an idea why your connection is slow or unstable, but it does not offer a solution. The…
Are you looking to increase your mobile remote support capabilities? With the new LogMeIn Central Remote Support add-on, unlock fast, frictionless, secure remote support with the click of a button – across both desktop and mobile. Join this 60-minute session as we discuss and demonstrate the power of remote support.…
Hi, Remote support is a crucial role within IT, allowing you to remotely connect to devices to resolve issues quickly. Our powerful Remote Support module supercharges your IT capabilities with unlimited, multi-platform, seamless support sessions. Support any device - PCs, Macs, iOS, Android, and Chromebooks - in any…
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Web-based Tech Console vs. Desktop Tech Console - Standard Features