How do I "print screen" of the screen I am seeing in GoToMyPC on my PC? The "print screen" functionality does not work on the screen I am seeing in GoToMyPC. Thank you for your assistance.
I have a user with 2 screens at home and 3 monitors on his office computer, when he conects to it logmein does not autoclone the 2 first monitors and only shows a monitor on one home pc computer (you can switch between the 3 there), so it is only using one monitor on the remote. Is there an way to fix this?
I have an Intel Mac and was wondering if the software works on the new macOS Monterey yet?
I am being blitzed by emails from my users, all reporting that they are getting the following message. "GoTo Opener encountered an error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Failed to download GoToMyPC from our…
Just moved to a dell xps 13 and when accessing a remote session the size of the mouse pointer is extremely small. How do we change the size settings on a remote session?
The feature that automatically scrolls the screen right to a second monitor when you mouse over is highly irritating and almost makes me want to stop using this. I am sure someone with dual monitors recommended this feature, but I don't use my second monitor when I gotomypc. I will always have the button to switch to the…
Zero Day Vulnerability A zero day vulnerability was discovered last week that exploits a security gap in the Log4j application. As this vulnerability is being actively exploited, we are requesting an immediate response to the following: * Do your products or services, or the third party solutions you use to deliver your…
I use Gotomypc on a Mac (El Capitan) in order to login to a Windows 10 machine. Every time I switch to the (already open) Gotomypc app by using <CMD>-<TAB> on the Mac, it also sends an undesired keystroke to the Windows 10 machine (I suspect it to be the Windows key), starting up the Narrator app in Window 10. Also it…
Can not log in to GTMPC as of this morning. Any suggestions? More discussion: https://youtu.be/hXaitOGRmN4
Every time I log in to my MacBook Pro (Big Sur 11.6), I see the following GoToMyPC message: This is already enabled on my Mac, and GoToMyPC is functioning properly when I connect to this Mac from other Macs or Windows laptops. What do I need to change or reset? It's a nuisance. Thanks!
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