I tried going through the knowledgebase articles and wasn't able to see if the Access Code that users set up has any sort of character limits to it, i.e. must have one number, symbol, or upper case letter, etc. We have an employee who will be setting up a computer but isn't ready yet. Thanks!
Hello. On the 8th of February I was billed zzzz. On the 8th of March I was billed zzzz. This is an increase of 500%. Did something go wrong? It is not possible that you have increased the price by 500%, is it!? Is this a mistake? Thank you on beforehand. Marten
Nowadays, our clients often report that they can't register their computer, although they tired to install the GoToMyPC several times. After installing, they face the "An Internal Error has occurred. Please try again" message, so they can't input the computer name and Nick name. Their O/S - Win7 or Win10. Could you please…
Hello. Its beyond redicilous now that i have not been able to cancel through your website. I have been struggling for an extreamly long time with this now and its cost me a small fortune over the time. How is someone that is deaf meant to be able to cancel their subscription when the only way to do so is by calling a phone…
Does the Wake-On-LAN server service need to be on physical server or did that change? I know the Wake-On-LAN server need to be on same subnet. Also does it have to be installed on a server (Windows Server 2012 R2, etc) or can be installed on client OS (Windows 10). Working before and Wake-On-LAN server service on 2 servers…
On a Mac, we can switch between multiple running apps with CMD-tab. How can I switch btw apps in a similar manner when remoted into another Mac? Having to constantly go to the host computer's dock to switch programs is a pain in the drain compared to CMD-tab. Is there a way or at least a decent workaround?
Hi, I have just installed Win10 Home Edition on my laptop and faced the problem that I never had - as soon as I close the lid of the laptop, the host computer becomes unresponsive. I have changed all power settings to keep the computer on even when it's closed. I have been using gotomypc for years and never had this issue…
I started getting the pop up for a new version, I usually wait a few days in case there is any issues :) Has anybody reported problems/differences after the upgrade?
Quick Question probably easy answer.. How do I use my f1-f12 keys on the computer I am re-moting into? When I try it keeps using he functions from the pc I am re-moting in from?
I am using the Android GotoMyPC client to access remote PC. On the remote PC (call it A), I run a Remote Desktop session to access a different internal Windows server (call it B) . Shift, backspace and delete keys are not recognized in the Remote Desktop session (B). However, they work fine on the remote PC session (A).…
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