For our company GoToMyPC Corporate version, there is 2-Step Verification feature ( using LastPass Authenticator app ), this feature can be globally enabled for every company users in GoToMyPC administrator control panel, but for some reason, we can not forcedly set this feature for every GoToMyPC users, we leave the option…
I've been trying to find out, unsuccessfully, about trying to screen capture information during a GoToMyPC session with clients. The Windows 10 Snip & Sketch is worthless, as you cannot save multiple images to the desktop. GoToMeeting has the camera tool, but after a trial version, it doesn't come close to what I need with…
Why do I have 10 gotomypcrashhandler.exe processes when I have just booted my system. I have not done any gotomypc activity. And in the same vein, why do I have 8 gotomypc.exe processes?
I wanted to share some feedback regarding the viewer on the Mac system: Setup: Host: Windows PC Viever: MacBook Pro 14' (Sonoma) with an external monitor (16:9 aspect ratio, which is the same with the host pc monitor) Problems: 1. When entering full-screen mode on the build in screen of the MacBook , the top bar does not…
I'm trying to use two monitors (my macbook and an external monitor) but it would only mirrors my macbook on the external monitor. The host computer is a PC. Is it possible to extend the monitor instead of mirroring the macbook?
I'm not really sure how to describe this exactly. One of my users has been reporting issues with getting a 'black screen' when she connects to Gotomypc- about once a week. What appears to mostly happen is that she tries to log into Gotomypc for the second or third time on a given day and is able to log in with the…
Hi has anyone experienced a unicode issue of the wrong character being displayed. (see screenshot) I got an an upside down question mark and a 1/2 fraction is displayed instead of an apostrophe? screenshot thanks
My users are currently working from home and are reporting that Microsoft Teams notifications don't appear when they are connected via Gotomypc. 'New' Teams (work or school) is running on their host PCs, not their client PCs. If someone sends a Teams message to someone else who has a Gotomypc session going, the Gotomypc…
Hello I have an on going account with go to my PC with an old work email address. I cannot remember my password and have no access to the old email address. I tried to cancel my subscription at the time but the system at that time wouldn't let me. I have now been paying for this service for 2 years and haven't been using…
This happens randomly. I have dual monitors at host computer and dual monitors at remote computer. When I log in and hit dual monitors, sometimes my two monitors come up perfect without issue. Other times when I hit dual monitors, I get one monitor screen split over two monitors. The icons are huge and you can't use either…
It looks like you're new here. Sign in or register to get started.