We’re excited to announce a major upgrade to the Presenter Overlay —Known as Spotlight — across all customers of GoToMeeting, GoToWebinar, and GoToTraining! Presenters can now spotlight any participant’s camera on top of their presentation, driving engagement and helping everyone focus on the key speaker. ✨ How Does It…
Transform your workflow: Latest updates from Meeting, Training, and Webinar Our latest release brings new integrations, actionable data and insights, and simplified workflows to increase engagement and save you time. Join our live webinar and learn about our new features designed to: * Enhance meetings in real-time * Host…
What's new about this feature: * An additional column has been added in the GTT attendee report "Materials downloaded" to highlight the list of Materials a particular attendee has downloaded. * The information is captured if it is downloaded before the training, during the training, or after the training. * The name…
In 2023 there were a total of 21 new features launched across GoTo Meeting, GoTo Webinar, and GoTo Training. We heard you needed more functionality to make staying connected easier and we listened! GoTo Training Highlights include: More data for hassle-free webinars and trainings: Now view the time spent by each attendee…
GoTo Training Paypal 3D secured payments is now live! If you are already using the PayPal integration you must update your PayPal integration by Jan 31st, 2024. If you use PayPal you will see a banner in the dashboard with instructions. To see additional details please see the internal knowledge article. How to charge…
Hello Guys, I have been working on goto training platform for two years and didn't face any troubles. Today i tried to generate the attendee report for last week's sessions but I couldn't have them. I received this message from the platform; Error We apologize, but an error has occurred while processing your request.…
My storage space for GTT shows a significant increase this morning but we didnt do anything to request it. Did this happen for everyone? Just wondering if it was intentional or if its showing incorrectly.
We had an attendee requesting continuing ed credits and had tech issues. She initially joined via her computer web browser but then experienced issues and joined by phone. The attendance report only captured the session time when she used the web browser. Is there any way to document the time she attended via phone? And…
In Windows 11, when only an app window is shared (not the all screen), the inside of menus (example: Adobe Reader) or dialog boxes (example: AutoCAD) flash continuously in presenter mode. When only an app window is shared but presenter mode is not active, menus and dialog boxes flash when the mouse cursor points to some…
Hey guys, In the last time there were some attendees who didn't get the confirmation mail although their emails were right. After sending the confirmation email again they didn't get it again. Even in the junk or spam folder wasn't the confirmation mail. What can be the problem and what can I do that the attendees get the…
Good morning, Where has the "Switch to Desktop" option gone in the new version? We utilized this option to ensure our panel of presenters were able to share webcams without the ability for all attendees to share their webcams. We either need this option present, the ability to elevate a Web user to Organizer, or otherwise…
Good Morning! More weirdness from the upgrade...my colleagues were conducting a webinar this week (one using Chrome, one using Edge, both Organizers) and the webcam option was MISSING from the Options and View drop down menus so no one was able to share webcams, not even the Organizers. Has anyone else experienced this? Of…
Hi - my team discovered this today, an attendee was able to unmute herself even though the "Mute All" button had been clicked. Is this a new issue or has this always been an issue and our audiences have taken us at our word that they would have to be unmuted before they can speak?
I am trying to upload course materials - and I keep getting this '"File" is a required field' error message after I click the upload button. I have tried with three different browsers (Edge, Chrome, Firefox), restarted the computer, signed out and back in again. I have tried Word documents, PDF documents. I have tried to…
Is anyone else having issues with breakout rooms today? In neither of our sessions were we able to get participants into rooms.Â
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