4/1/2026 update: We’ve just rolled out a smoother, faster, and more inclusive Spotlight experience for all of our GoTo Training Customers! Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and…
Transform your workflow: Latest updates from Meeting, Training, and Webinar Our latest release brings new integrations, actionable data and insights, and simplified workflows to increase engagement and save you time. Join our live webinar and learn about our new features designed to: Enhance meetings in real-time Host and…
What's new about this feature: An additional column has been added in the GTT attendee report "Materials downloaded" to highlight the list of Materials a particular attendee has downloaded. The information is captured if it is downloaded before the training, during the training, or after the training. The name (title) of…
In 2023 there were a total of 21 new features launched across GoTo Meeting, GoTo Webinar, and GoTo Training. We heard you needed more functionality to make staying connected easier and we listened! GoTo Training Highlights include: More data for hassle-free webinars and trainings: Now view the time spent by each attendee…
GoTo Training Paypal 3D secured payments is now live! If you are already using the PayPal integration you must update your PayPal integration by Jan 31st, 2024. If you use PayPal you will see a banner in the dashboard with instructions. To see additional details please see the internal knowledge article. How to charge…
Is it possible to allow users to join a GoTo Training session without downloading the GoTo app on a phone or tablet? I have a trainee who is borrowing a device from the school that she works at and it requires the administrator to put a password in to be able to download anything. At this point it appears that there is no…
For about a month now, we have had the problem that a function of GoTo crashes in our webinars after about an hour, e.g. the camera, the transmission of the presentation or both. The function is suddenly interrupted and cannot be restarted. A small rotating wheel then appears, which continues to rotate. The problem can…
We have been having challenges with attendee reports and "time in session" information. The report will show that folks participated; however, if they switch devices during the session their second sign in is not included in the time in session information. One of our requirements for receiving credit for a session is a…
Hi - anyone else having this issue? We ran a webinar yesterday morning when the other tech issues were going on. When I go to the reports section to select it, it shows the number of attendees but when I click the buttons to download it and then open it, the file is blank. Is this an ongoing issue? FYI I am able to pull a…
I am hugely disappointed that you have stopped the classic gototraining app and forced us to install the new gotoapp - WHICH DOES NOT EVEN SUPPORT GOTOTRAINING any more. Yet another reduction in the classic functionality with your insistent move to gotobranding, = further reduction in services and functionalities for…
Hello, I am dedicated to teaching courses, I am thinking about hiring this solution to teach my courses. The content is generated by me and I want to know if any student could record my screen with some external recording software? The solution detects if someone is recording?
Hi GTT Community, I've been running across an issue with our autogenerated GTT certificates for our training attendees. Our courses are usually cover detailed, specific materials and as such, need titles that can get a little lengthy. Because there are only so many textbox areas on the certificate, we have to include the…
I have encountered an issue using a Logitech Spotlight presentation remote. I have been using this remote with GoToMeeting for several years. I am now using GoToTraining and when I start the software to use the highlight features, both GoToTraining and GoToMeeting crash. I am using both the training and meeting webapp…
Whilst delivering training yesterday, all my attendees got disconnected (kicked out) of the session for no reason, other than myself and my colleague who were organiser and presenter. Has anyone else experienced anything similar? ThanksÂ
Awhile back I made this post about the GoTo software kicking me out after about 7 hours: 7 Hour Timeout for Session Host. I was directed to open a case and it was confirmed there is no meeting timeout. Swell. I do system and network performance analysis for a living, so I looked into the issue professionally. There is a…
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