Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
4/1/2026 update: Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and other participants even when their camera is off - with avatar or name displayed instead. This iteration enhances the…
Is there technical support in Ukrainian or Russian?
I am in the testing phase of the GotoRoom setup with new Polycom G7500. When I try to use the Webinar ID to join, I am getting an invalid error. If I try the same type of connection with GotoMeeting I can join those meetings with no issue. Has anyone see where GotoMeeting works by GotoWebinar does not with the GotoRoom?
When I log in to subscription management, I see this error. How do I create a subscription to Gotowebinar for next year?
Hi, After switching to the new GTW, the results of the poll questions are not displayed on the recording. Is there anything we can do about it to make the answers display?
I'd like to be able to make the materials available for viewers of recorded sessions, but I'm not sure how to do that. Thanks in advance for the help!
I've been on long holds (still holding for an hour now) and need to cancel our corporate subscription today. I've been waiting on an email, nothing, so had to get back into the queue. There has to be a better way, especially since I am given instructions in the Admin Portal to uncheck the autorenew, but it's grayed out.…
Hello, I bought a monthly subscription in November 2024 for one month. Now I want to renew it for another month but I do not find anywhere an option for a renewal/reactivation? It only says that the product is expired... Thank you in advance for any help.
Hello everyone, We will be running a recorded webinar on 3/27. However, we usually like to keep our webinars to around 30 mins, and this latest one is a little over an hour. So we'd like to break the video into two parts. Ideally, we'd like to run the first part, and then have the second part automatically send to all…
For years, I've been using https://dashboard.gotowebinar.com/ to log-in and create/manage my existing webinars. It was a blue background and always had my upcoming webinars, recordings, etc. Today when I went to log-in, my saved link reverts me to a "My Account" page (https://myaccount.goto.com/products) that says, "You…
Hi GoTo Hive - we were pulling attendance reports for videos in one of the channels and I noticed the farthest back you can go is 2 years. The videos or the channel themselves don't expire after two years, just the ability to pull reports, correct?
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