Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
4/1/2026 update: Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and other participants even when their camera is off - with avatar or name displayed instead. This iteration enhances the…
I’m hosting a webinar series where attendees need to be verified before gaining access. To manage this, I’ve enabled the manual approval setting, which has been really helpful. However, I’m running into an issue with the confirmation email. I’d like to send a confirmation email to acknowledge receipt of their…
Is anyone having issues loading videos into GTW? The last video I was able to upload was on Saturday. I've tried to upload a video Sunday and this morning five times and it will not upload. It does not exceed size requirements.
I have tried to access the billing portal today but it keeps showing the following. I tried to contact support but it doesn't show any email/chat options. It says " Error ACCESS DENIED. Please click here to logout and try again. " Any one knows something about it?
Hello All, We are long time Classic GoTo Webinar users. Is there any cost differential if we switch from Classic Goto Webinar to the "New" Goto Webinar as we would like presenters / guests to be able to join using the web (Chrome or Edge)
Sorry if this is a redundant question. I did see some other post regarding close captions, or captions in general but nothing related to my concerns. When in a Webinar there is the option now for live caption, which works great! Most of our webinars are recorded . I notice that after the recording is ready you can see the…
We’ve implemented a security fix that may require some GTW v10 users to reauthenticate when performing certain actions. What does this mean: You might have to re-authenticate in certain scenarios, such as: * Updating materials or polls during a session. * Accessing recordings after a session. If you are using multi-factor…
Greetings, We have users that need to attend and sometime co-host GoTo Webinars - for hosting they need the desktop app. We do not allow people to install apps other than from our Intune-based Company Portal, which contains 400+ packaged apps. What exactly do I need to download and package and deploy to our Company Portal…
Send people to the original registration url? Or send them the recording link? Or is there no difference?
Hi, I'm trying to access our billing page but am receiving the below: ERROR ACCESS DENIED Please click here to logout and try again.
I do not host or attend the webinars myself, I manage some of the data for the webinars my organization presents. Our webinars are hosted by a number of people in my organization and I would like to have access to the chat logs from each webinar. The only option I see to view the chat messages is for the host of each…
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