Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
We’re excited to announce a major upgrade to the Presenter Overlay —Known as Spotlight — across all customers of GoToMeeting, GoToWebinar, and GoToTraining! Presenters can now spotlight any participant’s camera on top of their presentation, driving engagement and helping everyone focus on the key speaker. ✨ How Does It…
Hi, I've had this issue several times. I have set a panellist up and entered their name and email. 9/10 this absolutely fine but for no reason the panellist then tells me that they haven't got the email. No matter how many times i re-enter (making sure its typed correctly) and re-send they still don't get the email so…
Hi. I had a pre-recorded session with certificates set up to be sent 1h after the webinar end. It's 1h20m now and no email came through. Would anyone be able to advise? Does the certificate feature work for live sessions only? Was there anything I missed in settings? Thank you, Anton
We seem to consistently have issues uploading videos (MP4) to webinars in the "Engage your Attendees" section. Either the video takes an incredibly long time to upload, or it doesn't upload at all. The MB count will eventually reach the end, then the screen will switch to "uploading" and the video won't actually upload. We…
We have a new series of webinars that are connected to our GoToWebinar/HubSpot integration. While this collects the information for the initial/live event, I don't see how to connect a form from a GoToStage video into the HubSpot workflow. I would prefer that new viewers log in via our HubSpot landing page, instead of…
I have a recorded event that is available on-demand. If an attendee registers and views the webinar multiple times, does GoToWebinar track them as unique attendees? For example, an attendee registers, watches the first half of the recording, closes out GoTo then at a later time, registers again to watch the remainder. Or,…
Our company has been using GoToWebinar for just a hair short of ten years, and it's to my great disappointment that we've decided to cancel the subscription at the end of this month. We have the 1,000 seat plan, but most of our classes sit somewhere in the 2-300 range. Right now is our busy season where we will actually…
AFTER UPDATE GOTO WEBINAR MITTING WINDOW NOT FIT TO MY COMPUTER WINDOW.EVEN I CHANGE ALL WINDOW VIEW OPTION IN GOTO WEBINAR
I'm trying to figure out how much total storage my recordings are taking up in GotoWebinar. Where can I find this information?
I need to edit the branding in a webinar and I'm getting this message "we have experienced a breakdown" and takes me to another page. How can I solve this? I tried to call and it's always busy
Our website uses the GTW tracking data to provide CPD certificates for delegates, I have had a quite a few people who have said they have watched the full 2hr webinar and yet the data from GTW says they only watched half of the webinar, a lot of people have reported that they had a warning banner saying slow internet…
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