Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
4/1/2026 update: Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and other participants even when their camera is off - with avatar or name displayed instead. This iteration enhances the…
I’m trying to access https://dashboard.gotowebinar.com, but I keep getting redirected to https://myaccount.goto.com/products, which only shows a blank page. I've tried multiple browsers and devices, including U.S. and EU VPNs (I'm not based in US), but nothing works
Hello - we hosted a webinar yesterday and when we ran the Q&A report, we saw that it shows the answerer as the same person, even though we know that wasn't the case. Is this a bug?
What does the watch time for each viewers of an individual video on GoToStage channels mean when the number of watch count of a viewer is 2 or more? If I watch a 100-minute video to the end once and then only watch the first half one more time later, is the watch time on the analytics 100% or around 50%? Also, if I watch…
Hi, I signed in my account and want to subscript standard product, but the billing subscription is empty, and can't find any place to buy the product, could you help me where and how to buy the product asap? Thanks.
Hi! My presenter in my last webinar played a short video embedded in her PowerPoint presentation, but although the mp4 video itself was good quality, we couldn't hear the audio. It was muffled and inaudible in places. Unfortunately she added the video at the last minute, so I wasn't made aware during our Technical/practice…
I'm an organizer and unable to see any options to add or edit the registration form. I would like to include fields for "Job Title" and "Company," but it seems there's no functionality available to make those changes. Could you please assist?
Hello - I am trying to use Virtual Events for the first time, as we are hosting several webinars over the course of two weeks for our Back To School campaign. The layout is much more modern/informative vs the standard, however, regardless of date you select to register for, your initial email says "the beginning date"…
We created an event in Webinar, but when we start it, it just shows “Session not available” or “Session was removed.” However, we can still see the event in the dashboard. Has anyone else experienced the same issue?
Hi, in the analytics dashboard, no matter how many times I change the calendar date range to 2023, the results will only show webinars to February 2025, even though we have run many webinars in 2023 and in 2024. I have logged out and back in a few times, and have tried different browsers but the issues persists. My…
I previously received a notification that my payment had failed because the credit card was canceled. However, I just received a new invoice today showing that the payment was successfully processed — even though the card should no longer be active. I checked my account, but I’m unable to view, edit, or remove the credit…
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