I'd really like compatibility with Apple Watch that would allow for calls to ring through on my watch. I like to keep my phone silent and use my watch to only important notifications during the work day, but I miss calls through GoTo because the notification/ring doesn't come through on my watch as it does with standard…
We need an emergency call filter in the call reports for a new requirement we are receiving from one of our accreditation surveyors. Right now I have to export all the data from the call report and then filter the csv file for the 911 call or other emergency services calls. In the call report you can filter for 911 but it…
While we can delete recent calls on the desktop phones, it would be helpful if there is a feature that allows us to clear unwanted call histories in the mobile/desktop APP, so we can choose which call history to keep and clear the remaining spam call histories.
We have a use case to be able to add contacts globally into our account. From the my.jive.com/pbx portal it's limited on what fields can be added to the contact records from an admin perspective. it's limited to: first name, last name, company name, phone number, and email. The contact section on the goto desktop app has a…
Currently if we get a call from an Anonymous Caller ID we can only see anonymous and we are unable to view the number. I had to contact GoTo support and they were able to pull the underlying number. It would be great to have another column that shows caller ID separate from the number.
If there were a way for Admins & Supers to see the amount of voicemails in an agents box that would be appreciated. It would allow for admins to make sure the team is checking their VM and making sure it isn't filling up. Also, if possible allowing admin to check the VM through the PBX would be a nice addition, allowing…
I'd like to add a softkey on my phone to turn red when someone is listening to my auto attendant.
I have an iphone and I would like to be able to save photos from the goto app directly to my camera roll on my phone. Not sure if Android has the same problem.
Please provide live, over-the-phone language translation so we can help our international customers from the moment they call in. There are several 3rd party apps that offer this service, however they do not appear to integrate with our current phone system. Thank you.
Many phone systems let you play voicemails faster or slower or skip forwards and backwards. The only option right now is to completely delete the whole voicemail. We would like this option on our deskphones by numpad key press. If not available for desk phones, having the option on the website would work OK, but you can't…
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