A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
July was a busy month for LogMeIn Resolve updates. Here is a quick summary of what has been released: The Event Viewer now lists all Windows events on the remote device. For more information, see View events on a managed LogMeIn Resolve device. Agents can use GoPilot to analyze the remote device's screen during a remote…
Hi, I'm Laurel from the Digital Success team for Resolve. My goal with this post is to introduce you to the AI capabilities in Resolve, because it's one of the areas where we've been the most intentional about what we build and why. Before we get into it, share in the comments below: how is your team currently using AI in…
Hi, I’m Laurel from the Digital Success team for Resolve. I’ll be sharing more updates like this focused on helping you turn new capabilities into real outcomes, and today I’m starting with a couple enhancements in Patch Management that make it easier to prioritize risk and move through remediation faster. Before we get…
Hi, To prevent misuse and protect end-users, we’re updating unattended installer renaming rules. The installer name must start with LogMeInResolve_Unattended or LogMeInResolve: Note: If your account has less than 150 endpoint licenses, the suffix rename is limited to 5 characters If your account has 150 or more endpoint…
Each month Join us for a concise, demo-led session where we’ll showcase the freshest features released in the last month within LogMeIn Resolve – our all-in-one IT management and support solution. What to expect: Quick Dive: In just 30 minutes, we’ll walk you through the most exciting updates and provide a glimpse into…
GoFurther 2026: Orchestrated Intelligence May 19, 2026 | 9am PDT | 12pm EDT A GoTo Virtual Event AI is getting smarter. The real question is: how will your organization work with it? Join us on May 19th for GoFurther 2026: Orchestrated Intelligence, a dynamic virtual event focused on the organization-wide partnership…
Hi, As part of our ongoing commitment to security, stability, and platform reliability, we are asking all Resolve customers to update to the latest version of the Resolve Desktop Console by March 31st. After this date older versions will no longer be supported. If you are using: Desktop Console version 1.15 or earlier…
Hi LogMeIn Resolve Community, Happy New Year, wishing everyone a great 2026! One way to ensure its awesome is to take advantage of all the cool features released in Resolve throughout 2025. We host a monthly Feature Retrospective Webinar, where we recap the releases from the previous month, but we're doing things a little…
Hello Community, We are happy to share the latest features released this past month, August 2025. Mark your calendars: Monthly WebinarThis series occurs every second Tuesday of each month We focus on features released in the last month Everything you need to know is covered in just 30 minutes! August's Release Recap:…
I'm excited to share our next installments of videos for our Feature Features series where we bring on product experts to share quick demos of features - new and old - within Resolve and how they can simplify your day-to-day. So let's jump into the videos. For our first two videos we're joined by one of our all-star…
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IT teams are managing too many tools and too many threats. In this Dine & Demo, we'll show you how LogMeIn Resolve brings remote monitoring, endpoint protection, patch management, and helpdesk into one unified platform — so your team spends less time context-switching and more time solving problems. You'll also see how…