A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Cancel a Paid Account If you have a paid monthly or annual Hamachi account and would like to cancel before renewal, the fastest way to cancel is to call customer support directly. Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number and connect with an…
Hi, how to renew my hamachi network? my last due date is on 23.06.2025. Please advice as soon as possible. Thank you Regards Dora
Hi, welcome to the Hamachi Community. Please take a moment to review our support articles before posting What do the Different Color Indicators Mean in Hamachi? Troubleshooting Hamachi Client Request Time Out Which ports and protocols does Hamachi use? How to Change Peer Connection Settings How to Disable Port Detection…
Hello, My case number is 22617037. My Hamachi Network Standard subscription expired. I cannot renew it because the Renew button keeps loading forever. I also cannot add a new payment method. After entering the card details, I receive the error: "Couldn't process your information. Reload this page and try again." I have…
Necesito abonar una factura cuyo debito fue rechazado para habilitar una red. Han generado dos presupuestos pero no se pueden abonar porque da error Podran ayudarme? English: I need to pay an invoice—the direct debit for which was declined—in order to activate a network. Two quotes have been generated, but they cannot be…
I am a corporate customer in Japan. Our contract owner has already left the company. We have three paid Hamachi / GoTo subscriptions: – Hamachi Network Premium (multiple licenses) – Pro For Individuals Billing frequency: annual Our invoices show the following details: – Customer number: xxxxxxxx – Account key: xxxxxxxxxxxx…
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Since 2 years I try (unsuccesfully) to renew my Hamachi group. Today I have even free groups deleted, but nevermind, not now about this. Again I tried to buy Hamachi because I need to use such software VPN group instead of my routers hardware. See, what madness he have now: 1) When I search Hamachi forum, there is a post…
After turning on hamachi, i created a network and a friend joined. But, I have a reconnection every 2-3 minutes. I have a Macos tahoe 26 operating system.
Я попытался войти в аккаунт написав команду hamachi attach mail@gmail.com написало что запрос отправлен, но на почте не чего нет, куда это должно придти? пытался в myaccount.goto.com зайти, но там редирект на myaccount.goto.com/products и белый экран, в консоли 2 ошибки ``` English: How to log in to your account using the…
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