This has been a common topic over the years. I am running Windows 10 Enterprise at work. I have a Mac desktop at home running Big Sur. Over the past several months, whenever I try to access my home computer (the Mac) from my office computer, it's 50/50 on whether I can see and use the Mac or simply get a black screen.…
Hi, I looked up the "fixes" to this problem but they do not seem to resolve the issue. I've looked at the client side mac and permissions are granted. I can log in but can't see icons on desk top...just see their wallpaper on the desktop and taht it..besides the menu bar but can not see the dropdowns. This is mac to mac.
Hi there, we have around 40 clients on our small business Pro account. We routinely run into issues where a computer locks up but because the blank screen option was enabled on the users end, we are unable to troubleshoot the problem when physically at the workstation. I would like to know if there is a way to administrate…
Hi, New to this forum so apologies for any mistakes. I am connecting to a Mac that I have connected to multiple times in the past. Now, I can only see menus but not windows. I only see the LogMeIn screen that says I have to allow access via the accessibility options. When I have the remote client allow access, still no…
I have added other devices to unattended access and the other users in our group can see them but I have one that only the person who adds it can see it.
Small business. Can connect from their remote computers to their biz desktops through the Sonicwall. But, they cannot connect from their business desktops to their remote computers. Nor can they connect to another computer on the local network using logmein, since I believe it must go through the firewall for this to work…
Just recently this situation occurred. I can see that the 2nd monitor is active, but when I switch to it, nothing appears on any monitor. The window seems to be "virtually minimized", meaning that the the width is nil and the height is full. If I do a mouse-over on the taskbar (client side), I can maximize the screen. I…
Scenario: I am at home I connect to a host computer in the office and launch a training video. Via remote sound, I can hear the video at home. But the physical host computer's speakers are blasting the video and creating a lot of noise pollution in the office. How do I mute the host machine only, while still listening to…
I have been trying for days to cancel my subscription, which is up for renewal in a few weeks. It seems I can only do this by phone. However the phone number available for the UK for this purpose won't connect - I have tried it several times over several weeks from different phones and locations. The long distance number…
I'm getting this message: Legacy System Extension Existing software on your system loaded a system extension signed by "LogMeln, Inc." which will be incompatible with a future version of macOS. Contact the developer for support. Current OS: macOS Monterey 12.3.1 Does this message mean I won't be able to use LogMeIn if I…
It looks like you're new here. Sign in or register to get started.