A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
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LogMeIn desktop client application will not install on my ARM based computer. In order to use the full desktop experience for remote support, it would be better if there were a specific ARM-compatible installation of the client application.
I have allot of remote building systems would be a cool feature to receive an email notification when that particular computer goes offline more than 1 hour. Each Computer would have a check box under properties to select this option. Have a spot on the left of the Logmein page under networks to add an option for email…
As a corporate client, our users are getting pop-up ads for your anti-virus software every time they open LogMeIn, even if they've already clicked that they are not interested. This is poor marketing on multiple levels. These are not the users who will have any input on our company's anti-virus products or policies, and…
When connecting from a Mac to a Mac host, you cannot specify where to save screenshots. I would like a feature that allows screenshots to be saved at the host Mac when connected from a client Mac. Currently this is not possible.
Allow reserved an IP in your registered network to a determined and most important host. If I reinstall operational system I can use this same IP again.
Please allow for online service cancellations.
Can we add further computer details within the LMI Client application? The LMI Central portal shows a lot of information, but the users on our side generally use the LMI Client application. Can we implement further information into the app, next to the device name, such as: Last online Note Operating System Anti-virus…
Please come out with a 3 person user plan, five is to expensive. Help the small business owner.....
nowadays common processors have up to 64 cores, and multi-socket machines corresponding numbers. I can see only 32 cores in the CPU load window (having 48 cores on a dual-socket workstation). Does the "sum" button show the load of 32 cores (which ones? the first 32 in the list?), or the load of all 48 cores? I would also…
I recently replaced my Samsung Note 5G with a Samsung S24 Ultra. I had GoToAssist Expert installed on the Note 20 5G and had been initiating Unattended Support for many years. With the new S24 Ultra I have discovered there is no Expert app available and that your development team decided not to provide one. I am currently…
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