Your workflow is only as strong as the tools powering it — and we want to make sure LogMeIn Rescue fits seamlessly into yours. Take our 5–7 minute survey and help shape the future of Rescue's integrations. After completing the survey, you’ll have a chance to win one of five $50 Amazon gift cards. Your responses are…
Hey everyone 👋 If you’re managing remote support, endpoints, or just trying to keep IT from getting more complicated than it already is — you might want to check out this year's virtual event. GoFurther 2026 is happening on May 19, and this year we’re focused on something we’re all feeling: growing IT complexity. We’ll be…
The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
When I click to Launch Remote Control Session or Launch Desktop Control Session or Restart Applet as system service or Request Unattended Access, On the other side End User didn't get any POP-UP message(See the image). When I change the laptop it works fine and there is no network issue.
'LogMeIn' rescue is experiencing an issue with remote sessions when you attempt to elevate them with Administrator rights (elevating requires starting an applet as a Windows System Service on the hosting machine). We try and connect to a user who is within a Citrix environment on a VM. The user inputs a temporary 6 digit…
Hello Everyone! I want to be able to automatically push logmein rescue onto a new mac somehow. Usually they get the download and have to enable some access. We do not give admin rights to the users and what I have been doing is manually setting it up before issuing it out. Im hoping i can automate this so i wont have to do…
Does there exist a free remote web-based IT client support software that functions similar to LogMeIn Rescue Technician?
What is the difference between LogMeIn Rescue and Bomgar?
On some computers we are able to enter just a password to gain unattended access to a computer in our organization. However, on others, we are required to enter in a username (apparently this is set by the computer) and a password. I have poured through the Control Panel and Web GUI settings looking for the option to…
Hi, We use Log Me In Rescue to provide remote assistance to Windows PC's, and are now looking at using it in our Mac environment. End user is on Mac OS X 10.7.3, enters the pin code provided by the support analyst, and the "LMIRescue.pkg" file is downloaded. The end user does not have admin rights to the local machine, and…
Computer Icon Doesn't Turn Green When Associate is online Others turn green when they log in. New computer, is there something to turn on when the user signs on so the computer icon turns green and you know they're online Thank you!
Is there a way to stop a technician from logging in to another technicians pc without preventing the tech to remote out. Example. Tech 1 can remote out and help the end users. Tech 2 can remote out and help end users. However Tech 2 can't remote into tech 1's pc. Is there a port i can block to do what im asking?
So this is an interesting problem I've been having on one of our CNC control systems. It is a Windows10 system. On this particular machine we have 3 LAN ports dedicated to the CNC controls. 2x Intel i210, one for each motion control device and one Intel i219 for the TCP modbus network. The PC is connected to the internet…
It looks like you're new here. Sign in or register to get started.