Your workflow is only as strong as the tools powering it — and we want to make sure LogMeIn Rescue fits seamlessly into yours. Take our 5–7 minute survey and help shape the future of Rescue's integrations. After completing the survey, you’ll have a chance to win one of five $50 Amazon gift cards. Your responses are…
Hey everyone 👋 If you’re managing remote support, endpoints, or just trying to keep IT from getting more complicated than it already is — you might want to check out this year's virtual event. GoFurther 2026 is happening on May 19, and this year we’re focused on something we’re all feeling: growing IT complexity. We’ll be…
The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
Hello, I was going to take a TOEFL exam on my Mac computer running latest Big Sur 11.2. TOEFL exam is held by ProctorU.com which asked me to install a file named Support-LogMeInRescue. My computer asked for a permission to run this application, I prompted, and then nothing happens. The installation does not proceed.…
In Portuguese Solicitação de Melhoria Eles deixaram o Rescue configurado para gravar as sessões de acesso remoto em um endereço HTTPS, acontece que quando o vídeo sobe para o https de destino ele é deletado da pasta C:\Users\%USER%\AppData\Local\Temp de forma automática. (Em suporte com o time da LogMeIn, fomos informados…
Any plans for Linux support?
After we image a new machine using SCCM we cannot establish a session with the new machine. We have to wait a few days and manually apply updates for it to work. Is there something we are missing? This is the message we get after the connection is established and then disconnects after a minute. The connection to the…
Yesterday I tried to install Hamachi on my new M1 Mac Mini. During the installation process there was no prompt asking to install a kernel extension. On my old MPB I remember that I had to klick allow in the Security Settings. I tried reinstalling and rebooting many times. Furthermore I started my Mac in the recovery Mode…
With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes. Any Help would be greatly appreciated.
I cant see the option to cancel it and it has got auto-renewed. I don't want the subscription, can you please refund the subscription?
I'd like to delete this account and all it's related informations due to inactivity.
Hi All, I am considering switch from Anydesk to LogMeIn and the only concern i have is Unattended access. the scenario i have is: mutable remote PC that require remote access anytime without having user setting next to it. Anydesk provide that with password access, can LogMeIn do that, all i see is i can setup Unattended…
Since I have this tiny notebook with only Windows 10 S mode, only Bing browser is available. Will I be able to join the G2M next week? Thank you.
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