Your workflow is only as strong as the tools powering it — and we want to make sure LogMeIn Rescue fits seamlessly into yours. Take our 5–7 minute survey and help shape the future of Rescue's integrations. After completing the survey, you’ll have a chance to win one of five $50 Amazon gift cards. Your responses are…
Hey everyone 👋 If you’re managing remote support, endpoints, or just trying to keep IT from getting more complicated than it already is — you might want to check out this year's virtual event. GoFurther 2026 is happening on May 19, and this year we’re focused on something we’re all feeling: growing IT complexity. We’ll be…
The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
Tengo 5 tecnicos en mi EMPRESA, quisiera que todos puedan ver los equipos desatendidos que entre los 5 tecnicos se agregen, actualmente cada equipo desatendido agregado por cada tecnico es visible unicamente por cada tecnico, deseo que todos podamos verlos. Gracias
Hi, When I try to connect to certain computers on the LAN, when I am outside the office, it asks them to enter admin credentials when I try to connect. I've tried the "Restart Applet as a Service" and entered in our domain admin credentials but it doesn't seem to work. I am looking to see what I can do with Group Policy to…
We have increasingly seen an issue over the last several months where a user will go to www.logmein123.com, enter a PIN code, click Start Download, and then after it goes to the next page, it will immediately kick the user back to www.logmein123.com where they have to enter the PIN code again. Has anyone seen this before?…
You should be able to mount a directory from your system to access from the client system for drive access. It would make it easier to run utlilities on the client pc without having to copy them to their pc.
I have changed the computer that I use but can not connect the new one to Log me in and now there are too many users on my account. How do I delete one of the users?
Hello, I am in the process of switching from GoToAssit which I've had for almost 10 years back to LogMeIn Rescue. I service a lot of Macs and I have found LogMeInRescue to be more reliable on Mac's as compared to GoToAssist for unattended support. However, I am having a problem with all PC's running Windows 10 and…
Kokeen nimi (Test name): Peer Tulos (Result): [PUNAINEN (RED)] -> Ongelmia löytyi Lisätiedot (Details): Tunneli: (Tunnel:) OK (OK) Paikalliset tulokset: Sovittimen asetukset: Sovittimen asetuksia ei saada (Cannot get adapter config) Liikennekoe: Koetta ei voi suorittaa loppuun (Cannot complete test)…
1. Work levels will rise 20% and no more organizations. Individuals will feel like they're working a sixth day seven days in 2018. While the work pace stimulates, we include more our work treadmill from a steady stream of work demands. Business pioneers as of now burn through 16 hours for every week on manual errands.…
when launching rescue + moble IOS app then enableing screen recording, I do not get the option to select 'LogMein Rescue' from the pulldown where it should be listed along with 'camera roll' it automatically goes to 'camera as no selection menu appears Any help appreciated TIA Ben
Is it possible so when a technician closes down the "LogMeIn Resuce Technician Console" applicaiton, the software also AUTOMATICALLY disconnects the sessesion too?
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