Your workflow is only as strong as the tools powering it — and we want to make sure LogMeIn Rescue fits seamlessly into yours. Take our 5–7 minute survey and help shape the future of Rescue's integrations. After completing the survey, you’ll have a chance to win one of five $50 Amazon gift cards. Your responses are…
Hey everyone 👋 If you’re managing remote support, endpoints, or just trying to keep IT from getting more complicated than it already is — you might want to check out this year's virtual event. GoFurther 2026 is happening on May 19, and this year we’re focused on something we’re all feeling: growing IT complexity. We’ll be…
The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
Hi there, I am SBK and I am a new user to the tool. Would like to ask : - will there be email notifications sent to the new account users when new account are created for them? - how about password reset by Admin? Will the user receive an email notification that password is reset? Hope someone can help to share. Thanks.
Hi after connecting to one of our clients via logmein rescue, the screen is black. The customer in front of the PC has full functionality - but our screen is black. We have full access to the pc (mouse moves, can file transfer, get system info). Just cant see anything on the screen. We have: 1. Updated windows (XP SP2) 2.…
On all of our computers, since this weekend, whenever we try to connect with the Calling Card, on our end we elevate to a system service and it says it works fine. On the customer end it says the elevation failed. When we try to connect, customer doesn't get permission pop up and it immediately says that permission for…
We recently purchased LogMeIn Rescue with the intent to setup unattended access on several clients PCs. Is it possible to install unattended access without first connecting to a support session? It would be very beneficial for us to be able to distribute an .msi through Group Policy or even put an executable file on a…
I've been using LogMeIn Hamachi as an alternative to port forwarding with friends but lately it's been causing several blue screens, the error code listed as MULTIPLE_IRP_REPEAT_REQUESTS. I saw somewhere that this is being caused by a Hamachi Driver, so I decided to uninstall LogMeIn Hamachi from the control panel...only…
Hi, from last weekend we are facing diffuclty to connnect the remote from calling card. I Called rescue team they treid to resolve the issue but the issue still not resolved. last time he ask me to collect these information from customer thats is For the next meeting we need to make a list of all the errors that appeared…
My team currently makes use of BlueMix Devops and would really like to download the today's version of the Eclipse RTC plugin (ver 6) into my eclipse surroundings as it has a pair worm fixes that would definitely help me. What RTC Plugin variations are supported against BlueMix DevOps? What version of RTC is established on…
If there are three to four players in three game lobby , they are automatically kicked. But two players works well. What could be the issue
Hello, I installed LogMeIn, and now I have a yellow triangle. I reinstalled the program, and that didn't help. In device manager is no driver, and I can't find the file of it. What can I do?
Is there any FAQ pages,which briefs about east steps for newbies? Darwin Horan
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