Hey everyone 👋 If you’re managing remote support, endpoints, or just trying to keep IT from getting more complicated than it already is — you might want to check out this year's virtual event. GoFurther 2026 is happening on May 19, and this year we’re focused on something we’re all feeling: growing IT complexity. We’ll be…
The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
Please note - AI Features are available via our Rescue Plus add-on modules. For more information about each feature or to request a demo, click here. About the Rescue In-Session AI Assistant About AI Screen Translation AI Demo Video Looking for standard feature comparisons? Click here Rescue Plus Add-on Modules Desktop…
Hi I use LogMeIn rescue, on windows 8 64bit. most of the time I can connect fine to my customers systems, some work in the same office some work in different offices, some work from home. Connection is fine through the VPN and across the internet. But nearly always, about 5mins into the session I lose keyboard and mouse…
I need to acess UEFI from client's computers, would Rescue enable me to do this?
I cannot remove the LogMeIn applet from my computer on MS Windows 10. Had a remote assistance session last week and was disconnected half way through, now can't get rid of applet that continuously opens and I can't find where it's installed on the computer in order to delete it. Help please!
Hi, We are using the Technician Console Version 7.6.2421 and also the Version 7.6.2421 (64-bit). We recently remarked that since we changed our application code to HTML 5, we are not able to see the borders of the input fields of our application formular anymore during remote connections. If necessary I can provide…
Hello, Is there a Logmein Rescue app for iOS devices which I could use on my iPhone to remotely control other PCs, Macs, etc, over Wifi or 4G? It looks like there is a Logmein app for iOS, but I cannot login to it with my Rescue ID; it says "Maybe you are looking for LogMeIn Rescue? Enter a valid LogMeIn ID and password"…
hello, since few days, I can't wake up computer with unattended access... I use this service for more than 100 computers. Since few days, i try to wake up many computers and the console stay in "connection" state after the login input. Do you have the same problem ? Regards, Daivd
Hi Y'all, I am attempting to use LogMeIn to create a LAN but I am having the following problem: The LogMeIn client is blank. There are no buttons to do anything, so I have no idea to proceed. All the tutorials say "press this button" and the videos show a very different Client screen for others. What do I do now? Edit: I…
Cannot resolve server name, type: [OS error], return code: [0] That's what I get from the diagnostic tool. I've tried multiple things suggested here, none helped.
http://s017.radikal.ru/i400/1507/88/51b563486741.jpg - How to solve this problem? Как решить эту проблему?
So I recently got this problem where my name doesn't appear on the server list, and when I connect to a friend's server it makes me offline. I've tried so many different troubleshooting problems, but I have not yet found a solution. Here is what my LogMeIn Hamachi looks like: http://puu.sh/iQPAI/6ebb4f30c4.png I've…
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