In case you missed it, in last week's webinar we went over challenges IT departments face around being seen as a cost center, and discussed: * How to craft an impactful narrative to your non-technical stakeholders that demonstrate the value of IT * Tips and tricks for building and communicating on KPI’s that matter *…
How to try out the Rescue WebTC: Access from the "My Account" page or Go directly to: https://secure.logmeinrescue.com/webtc Supported Session Types Ad-hoc sessions: Core functionality enabling agents to remotely access an end-user's computer through an applet. Unattended sessions : The technician can connect to the remote…
What is it? OpenSSL 3.0.10 increases the level of security during the communication process, while using LogMeIn Rescue. Supported Components Windows Technician Console 7.52.3904 and newer Get the required "Next" version below. The above is not default yet. Global customers Global Enterprise customers EU customers EU…
LogMeIn Rescue - March Release & Roadmap Review Hear about what's been released and what's coming next! Wednesday - April 17, 2024 | 12:00 PM ET Register Here! We are excited to share with you our latest product releases and roadmap for the upcoming months. Join our product team as we showcase our new features and…
We are the first vendor to have this kind of integration as a result of our partnership with Intel. Rescue is now featured on the Intel Partnership Showcase website! What is vPro? Regular remote support tools connect to the operating system, but by connecting to the hardware at a deeper level, support agents can resolve…
We are excited to announce that the MS Teams Integration for Rescue is now available in the MS Teams store. What is it? Rescue ensures Technicians using MS Teams can work efficiently and improve satisfaction of their end-customer by reducing their wait time for troubleshooting. Rescue for MS Teams, offers the possibility…
In case you missed it, in our most recent Lunch and Learn we looked at a few ways different power users have customized Rescue and made the most of the feature set to meet their unique needs. Watch the recording now!
Feature: Windows Calling Card permanent service mode - With this improvement, you can use the Windows Calling Card as a Windows service, so users do not need permission to elevate its process. It also allows for updating the Calling Card without consecutive administrator interaction. More information here! Fixes: Calling…
Hey Rescue Community, Hope your new year is off to a good start. 🎉 I'm Anand, the VP of Product at GoTo, and I wanted to kick off the year by giving you some insight on what's cooking in our world. Why We're Pumped: Rescue’s been around for a while and we are taking steps to modernize it, while keeping security front and…
The Rescue team has been hard at work this year! Check out our "Year in Review" and comment below for a chance to win a $50 gift card of your choice. What was your favorite release in 2023? What do you want to see more of in 2024? (To enter the raffle, just comment below. One raffle submission per community member. Final…
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As AI gets smarter, your advantage comes from how strategically your people work with it. Join IT and business communications leaders as we explore how practical, deliberate human-AI collaboration can become your biggest competitive edge and a powerful engine for growth. Gain insights from thought leaders and industry…