We are collecting device data using getDevices graphql. However, unable to find the field to get the data for the EDR Protection and BitLocker Encryption property in the console. Can anyone provide the solution for this? Attaching the screenshot of UI console which properties we are not able to find in graphql? We are…
Hi there. I’m using the GoToWebinar app for Eloqua and recently the app stopped working. I see the following error message is returned: Error message from Critix errrocode:”AccessDenied”, “description”:”Authentication succeeded, but the access to the requested resource is denied” Assuming this is a permission issue. Could…
Hi team, I’m currently using the PATCH /presence/v1/user-presence endpoint to set presence fields for users. However, in GoTo Connect with Contact Center, it’s possible to create custom presence statuses (for example, “At Lunch”, “Back Soon”, “Training”, etc.). I couldn’t find any API documentation describing how to: List…
Hi everyone, I'm trying to connect a bot to GoTo Connect using the: Make and Receive Calls using the Devices and Calls API . I need to accept calls programmatically and answer them via WebRTC. In the "Request to create an extension under the device" step, I need an `organizationId` value, but I can't find any documentation…
Hello GoTo Community, I'm trying to create a PSTN call via the GoToConnect API but keep getting a 404 error. Details: - Endpoint: POST https://api.getgo.com/v1/accounts/me/calls - Authorization: Bearer token (OAuth2 Authorization Code Grant) - Body: { "to": "+5511981405xxx", "from": "+55114210xxx", "callType": "PSTN" }…
My name is Joe Lombardo. Don't laugh. But I find it difficult to locate this particular area of expertise. I feel that I'm dumb as dirt for not being able to locate this information. I'm looking for a programmer or for technical support to help me solve simple API application connections between these two applications. my…
Hi community, When trying to authenticate my app via OAuth2 in GoToConnect, I get: { "error": "invalid_client", "error_description": "client not found" } I have checked client_id and client_secret, but the error persists. My main questions are: What is the difference between Account ID, Client ID, and Account Key? Is scope…
I'm trying to replicate the Agent Performance Board from GoTo Analytics to track agent performance. I want to do this because I want to have the freedom to aggregate by any type of date, so like by day, week, month or quarter. So what are the exact API endpoints (and required scopes) that are being used to create the…
Auf dem Anmeldebericht und Teilnehmerbericht erhält man nur eine gesamte Zahl für Klicks auf den Anmeldungslink. Es wäre schön, eine Anzahl für die einzelnen Quellen zu erhalten. Wie zum Beispiel für Facebook und Newsletter. Zur Nachverfolgung, welche Werbung effektiv ist und welche nicht.
Hiya, We're using the gotowebinar api to create new webinars by copying an existing one via this method: https://api.getgo.com/G2W/rest/v2/webinars/$webinarkey/copy We then specify the start/end times, subject, description, and timezone in the json request. I'm trying to set the TimeZone in the JSON to "GMT Dublin,…
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