nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Keep Real-Time Call Transcription visible when call ends

connectideas

The real-time call transcription is a welcome update. One thing I've noticed, however, is that the transcript disappears when a call ends and the wrap up time page is displayed. I think it would be helpful for the transcript to remain on the wrap up page so it can be used in drafting notes during the wrap up time.

Moderator edit: title for clarity

Find more posts tagged with

Contact Center Platform

Investigating

Experience and Features

Status: Investigating

Comments

KateG

@connectideas Nice to see you!

This is good feedback, the team is currently investigating implementation, we will keep this thread posted. Thanks for taking the time to call this out.

Don't forget to Vote!

If you found this discussion useful, why not register/sign-in? It only takes a minute to add your support and vote for a new feature!

Button