The most recent content from our members.
The drop down options to force the system in open and closed mode would have an option for All Hours Closed (Until next scheduled open event) This would be nice so a system admin would only have to log into the admin portal 1 time. On Friday the office will closed early so the admin will log in and choose "All Hours Closed…
Problem Statement I use GoTo to receive calls from several different sources. Sometimes it's an internal call from my team, sometimes it's an after-hours support call, and sometimes it is a call to my direct business line. I would like to set a different ringtone for each of these different cases. One specific issue for me…
The goto connect system does not currently provide an easy way to link more than 1 holiday at a time for times closed and limited hours to the PBX system. So the user needs to log into the PBX after each holiday to set the times and recordings for the next holiday. It would be very beneficial if a LINK can be created for a…
Can we have a role available for view only in goto administrator. This would be helpful with working with other software's for integration.
I appreciate GoTo making the button templates but it needs another feature to be usable for me. I always program 2 line keys. first line key shows the extension number and then the 2nd line key I enable "Label Inherent" to show the name. The reason I do this is so someone can see the ext of the phone and then when there is…
create a way on the mobile app to know if a callers number/line is currently answered/occupied. There are ways to see if a team member is on a call, but you don’t know which number/line they are speaking to on the incoming calls.
create a way to access phone call recordings on the mobile app. Please!
It would be useful to have a link in the user settings to open their app.goto.com without the password so we can help with issues
It would be very useful to have provisioning for the Grandstream WP825. We use a good number of these and I have to keep requesting user/passwords for them
We see that transferred status is a data point in call reports, can we please have a filter field so that we can report on it. We would like to determine call flow from one dept to the next to find out how calls are moving through company.
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