You can view the connection quality between your client computer that you're sitting in front of and the remote host that you're trying to access. It is only a source of information about potential connection issues and may give you an idea why your connection is slow or unstable, but it does not offer a solution. The…
Are you looking to increase your mobile remote support capabilities? With the new LogMeIn Central Remote Support add-on, unlock fast, frictionless, secure remote support with the click of a button – across both desktop and mobile. Join this 60-minute session as we discuss and demonstrate the power of remote support.…
Hi, Remote support is a crucial role within IT, allowing you to remotely connect to devices to resolve issues quickly. Our powerful Remote Support module supercharges your IT capabilities with unlimited, multi-platform, seamless support sessions. Support any device - PCs, Macs, iOS, Android, and Chromebooks - in any…
Welcome to the Remote Execution - Powershell Script Repository! What is it? A library of scripts to help you execute automated tasks and manage your Central computers without having to access them manually. How does it work? Simply browse the replies below, copy and paste to the Remote Execution job screen in your Central…
HI, Is it possible to set it for certain devices / technicians that when they remote on to a device a prompt appears to the user asking them to accept the session, before the session can begin? thanks Gareth
Some of our users are complaining of an intermittent problem renaming files and folders when connected with LogMeIn. For example they can create a folder via File Explorer which is initially named New Folder. However the usual attempts to rename that folder (i.e. F2) are unsuccessful. They are literally blocked from…
How can I schedule a task hourly?
I use Dell with Windows. Work remotely. Since Sunday (3/26/23) I am experiencing severely slow login, lost signal and super slow operating speed. Been working fine prior to this. What is the problem? And how can it be fixed? I am dead in the water.
I have submitted a support request a few days back and despite getting a confirmation that someone would 'be in contact shortly' noone has actually replied. Nor am I able to access the mycases page, it is just a blank page that is stuck in a reloading loop (not a PC issue, have tried from a different location, same…
Hello, we have Logmein central. When the computer we need to access does not have logmein, how can we facilitate the first access? Today our employees always need to use teamviewer or anydesk. What would be a viable solution?
over the last couple days, i have a few users complain that they have been having issues with their mouse cursor either not showing, disappearing or in some cases showing multiple mouse cursors. Has anyone else experienced similar issues and have a permanent fix for them? I think if i have the users check the box for Lock…
MAC I cannot save the Session record of my Mac device in the domain to the public directory with authorization. In Logmein control panel, I write the common directory to the session record directory as follows. smb://server/session_record$ On my WINDOWS devices in the domain, I can register the machine name when I…
Hello, are there any options to pull fields from the scanned computers and make them appear as a column in the Computer table list? Thanks
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