You can view the connection quality between your client computer that you're sitting in front of and the remote host that you're trying to access. It is only a source of information about potential connection issues and may give you an idea why your connection is slow or unstable, but it does not offer a solution. The…
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Hi, Remote support is a crucial role within IT, allowing you to remotely connect to devices to resolve issues quickly. Our powerful Remote Support module supercharges your IT capabilities with unlimited, multi-platform, seamless support sessions. Support any device - PCs, Macs, iOS, Android, and Chromebooks - in any…
It seems that the 1.3.5282 update has introduced a few issues in my environment that I am having trouble tracking down. Wonder if others are seeing these things. These issues are on home equipment that I do not manage but support on a best effort basis, so I'm limited in what I can/am willing to do. Home equipment…
Hello! I am connecting to a remote computer, but once i log to it shows a black screen where i cant do anything. If i do a print screen and paste it in a document, it shows me the content. What should i do?
The computer remains inaccessible over the network. By applying the standard anti-virus policies the computer returns to normal and can be accessed. The problem occurs every day. Connection by "\\" or "ping" through Command Prompt is denied.
The system has slowed down significantly after after the last update. I use two Macs. It started on Sunday and I've had issues since. The client computer is lagging after being lightning fast for quite some time. I have done the following: 1) Changed monitor settings to the lowest color. 2) Checked my throughput at both…
No puedo unirme a una red de hamachi, antes me aparecia como conectado pero ahora los usuaris de dicha red no aparecen con la luz verde, cuando los selecciono, me aparece alado del raton "no hay conexion". Intente de todo y nada sirve, aparezco como desconectado y cuando le doy a conectar , sigue de la misma manera.
I manage a group of users of LOGMEIN CLIENT Those users can take control of computers For each of them i checked the different computers they are allowed to control. To do that: i go on log me in central, in the left panel there is a list of users with their mail adress. Then i can choose "who" can do "what". This part of…
This is crap, im trying to work, get me out of hear, or I will cancel subscription
In central, when searching for computers, it used to use an "AND" between words by default so I could put something like SUPER ISP and it would find all entries that included both SUPER and ISP in the computer name. Now it seems to be using an "OR" between words so it is finding me all entries that have either an ISP in…
In the Logmein Central web interface, in the “network” section, when editing the options of an already installed client, in the “settings” tab, I am unable to select the “Full” option. The radio button does not accept click. I tried in three different browsers and failed.
Is there a way to deploy the various LMI specific permissions (as seen in the image below) without having to log in to each individual computer? I need to change these permissions on a lot of computers and to do it manually on each computer would be very tedious.
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