You can view the connection quality between your client computer that you're sitting in front of and the remote host that you're trying to access. It is only a source of information about potential connection issues and may give you an idea why your connection is slow or unstable, but it does not offer a solution. The…
Are you looking to increase your mobile remote support capabilities? With the new LogMeIn Central Remote Support add-on, unlock fast, frictionless, secure remote support with the click of a button – across both desktop and mobile. Join this 60-minute session as we discuss and demonstrate the power of remote support.…
Hi, Remote support is a crucial role within IT, allowing you to remotely connect to devices to resolve issues quickly. Our powerful Remote Support module supercharges your IT capabilities with unlimited, multi-platform, seamless support sessions. Support any device - PCs, Macs, iOS, Android, and Chromebooks - in any…
I have 1 user who reported today that they could no longer log in to their computer through LMI. They could still hit the control-alt-delete button to log in, but after doing that, they were unable to type anything through LMI. But everything worked perfectly fine for me to remote control their computer using my user…
there is a shared computer multiple users at different cities login to from time to time daily. currently logmein is set up so that when someone new logs in, the user currently on is kicked out. Is there a way to tell if someone is logged it? Is there a better way to handle such situation so the existing user does not get…
Maybe someone can help me with this....Hopefully! Long story short...We have a remote Windows 7 (32bits) that we cannot upgrade (old software on it). It is isolated from everything except for logmein (for security reason obviously). The host can never connect to logmein. We have other computer on site (windows 10 and 11)…
I have a user that is traing to install the client in more than one computer at ones. When she tray to login in the LogmeIn web page and put her user, receive the next error: What can i do to correct this situation. Thanks a lot
Hi we have an old windows 2003 r2 server. It has 9498 version installed on it. This version was working till yesterday but we cannot connect to the servers anymore. The newer versions do not install on these machines. what can we do to get logmein to work on these machines? yes we know the pc's are old.
Hi there, we are trying to deploy LogMeIn pro via Intune. The deployment from Intune worked, but every time we open the LogMeIn control panel it prompts us to login and then set an access code. Does anyone know a way around this? Potentially a different .MSI file? We would like to deploy to 150+ computers and having to…
Hello, Some of our Logmein users complain about slowness. They report that the connection speed slows down a lot when browsing the web or when processing the programs they use. Even if we reduce the resolution quality from HD, the slowness problem persists even if we reduce the resolution. Is there anything you can do for…
Hi I'm having problems with adding new accounts to our Central. When adding usere I'm not able to choose the function "Access all computers in the account". It is grey-faded? Where do I go to make this available to choose?
Log will be attached, one of our Windows 7 machines will no longer go online. Have tried reinstalling multiple times same issue. Firewall is actually off so not related to that, we have also moved it around our network and still won't connect. Internet is active and working as tested multiple other services without issue.…
Hello, I'm writing to put in a feature request to add remote audio support for host computers with the M1 and M2 chips.
It looks like you're new here. Sign in or register to get started.