Our firewall does not allow wildcards when entering a dns connection. So using *.gotomypc.com will not work in our access rules. Does anyone know the full host names used to establish a connection? Like connect.gotomypc.com maybe?
I use a Macbook Pro to connect to my work PC, but when I do so I'm not able to type any of the special characters that I need to write in Spanish (á, é, í, ó, ú, ñ, etc.). I just spent nearly an hour on the phone yesterday with customer support, but none of their suggestions worked. I'm hoping someone has encountered and…
Home Laptop: MacOS ver. 10.13.6 (WiFi) Phone: iPhone 6 (mobile data) I can access Go To My PC by my phone (using mobile data), although it usually takes a lot of time. When using my laptop (using WiFi) to log in, there is always an error message: - Unable to establish a connection Sometimes when I am too frustrated to…
We have GoToMyPC installed on a brand new Mac with macOS 10.13.4 It takes the host computer 10-12 seconds to respond to any command. It is running GoToMyPC Version 10 (2324). We have already tried rebooting the host, as well as uninstalling and re-installing the software. Neither fixed the problem. What can be done to…
One of my users is having trouble with Office 2016 applications when logged into her computer (Windows 7 host) over GoToMyPC. Sitting in front of the computer, everything looks fine, but over GoToMyPC the program window flickers constantly like it is trying to refresh the window. I have verified the issue with both Outlook…
After updating to the latest build (2322) on Mac running High Sierra, I see a steadily climbing memory usage from g2p_launcherhost. Had to shut down gotomypc when I hit about 9GB of usage with no end in sight. I downloaded gotologs so I have the logs available should you need them.
Hi, we have changed our ISP from Talk talk to BT and now my GotomyPC log in won't work. It jut says HTTP Connection failed. I am presuming its either a restriction on the BT hub - in which case where can I click to allow it to let GOTOMYPC through. Or there is some issue with IP address as our gateway has changed. Any…
I have a problem with a mac book air not being able to connect to the host computer using Go To My Pc. I can use the same mac book to log into another GTMPC account on another host computer and I can use a different device to log into the problem host computer, so I know that the setting on the host are okay and I know…
Hi there, I'm connecting to a Win10 laptop from a Win7 laptop with gotomypc. The connection works fine for running things like MS Office. However, for MS SQL server management studio 17, the script editor window and the menu bar are missing. Just blank, but there is a faint outline of them. Does anybody know what the…
Recently set up GotoMyPc on Mac El Capitan, software was installed successfully. However when logging on to GotoMyPc on another computer Mac shows up "Unconfigured" in the list of computers. When I click "Options" near to it and "Connect", I get message "Temporarily unable to connect to "Mac Dirk " for security reasons.…
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