4/1/2026 update: We’ve just rolled out a smoother, faster, and more inclusive Spotlight experience for all of our GoTo Training Customers! Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and…
Transform your workflow: Latest updates from Meeting, Training, and Webinar Our latest release brings new integrations, actionable data and insights, and simplified workflows to increase engagement and save you time. Join our live webinar and learn about our new features designed to: Enhance meetings in real-time Host and…
What's new about this feature: An additional column has been added in the GTT attendee report "Materials downloaded" to highlight the list of Materials a particular attendee has downloaded. The information is captured if it is downloaded before the training, during the training, or after the training. The name (title) of…
In 2023 there were a total of 21 new features launched across GoTo Meeting, GoTo Webinar, and GoTo Training. We heard you needed more functionality to make staying connected easier and we listened! GoTo Training Highlights include: More data for hassle-free webinars and trainings: Now view the time spent by each attendee…
GoTo Training Paypal 3D secured payments is now live! If you are already using the PayPal integration you must update your PayPal integration by Jan 31st, 2024. If you use PayPal you will see a banner in the dashboard with instructions. To see additional details please see the internal knowledge article. How to charge…
Support has advised me that there is no method or feature for embedded music. Does anyone know of a work-around to do it?
How do I prevent being automatically placed in a breakout room with attendees? I am the presenter.
In the last 2 breakout room activities I've launched where I've been the organizer and presenter GTT has automattically put me into a break out room. I'm still able to see the activity management page, but I'm unable to exit one breakout room and join another. Why is this occuring?
Hi. While our GoToTrainings on Febr. 22nd and 23rd, 2021, we faced a lot of recurring problems with the breakout rooms. 1.) After breakoutrooms are started an the team in the breakoutrooms were working, it was impossible for the organisator to switch between the breakoutrooms. Error measage occured "Your participation was…
Some of our trainees, when breakouts start, don't get moved into the breakouts. They try to refresh training, but they keep coming back into the main room, and never get put in breakouts. Other trainees, don't get put in the original breakout group they were assigned, it kicks them out, they have to refresh, and end up in…
Hello and good afternoon. We've been using GoToMeeting for some time. In addition to GoToWebinar, we also want to use GoToTraining for our training department. For our training scenario, the so-called "breakout rooms" function is a decisive criterion for our use. This function is also offered and marketed in various places…
After clicking "Ok I'm ready" users get a blank page, without any controls, lecturer screen view, etc. Please advise
Hi everyone. The institution I work for uses GoToTraining sessions for various workshops for students and faculty. One of the things we are unsure about is if poll questions are accessible with screen readers? When a poll question is shown to the group, does the screen reader know? Also, if it does read the…
We are in need of log in and log out times for attendees in our sessions. Unfortunately, this information is not available on the GoToTraining attendee report. We can not use GoToMeeting because we need to use the other features available in GoToTraining for compliance. Is it possible for this capability to be added to…
I have a client who is unable to access Gdrive folders/docs due to their internal security. Does this mean I can't share a GDrive document for a shared activity or a breakout group? It seems that way but I want to make sure this isn't some setting on my end.Â
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