4/1/2026 update: We’ve just rolled out a smoother, faster, and more inclusive Spotlight experience for all of our GoTo Training Customers! Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and…
Transform your workflow: Latest updates from Meeting, Training, and Webinar Our latest release brings new integrations, actionable data and insights, and simplified workflows to increase engagement and save you time. Join our live webinar and learn about our new features designed to: Enhance meetings in real-time Host and…
What's new about this feature: An additional column has been added in the GTT attendee report "Materials downloaded" to highlight the list of Materials a particular attendee has downloaded. The information is captured if it is downloaded before the training, during the training, or after the training. The name (title) of…
In 2023 there were a total of 21 new features launched across GoTo Meeting, GoTo Webinar, and GoTo Training. We heard you needed more functionality to make staying connected easier and we listened! GoTo Training Highlights include: More data for hassle-free webinars and trainings: Now view the time spent by each attendee…
GoTo Training Paypal 3D secured payments is now live! If you are already using the PayPal integration you must update your PayPal integration by Jan 31st, 2024. If you use PayPal you will see a banner in the dashboard with instructions. To see additional details please see the internal knowledge article. How to charge…
Hi Guys, does anyone know if it is possible to change the colour scheme used on the Poll results that are displayed. When you 'close' a Poll and 'share' results the results presented seem to have default colours selected for the different answers. But I can't find anywhere to find out how those colours are defined for each…
I find it clunky to have to launch an activity in order to have a whiteboard feature with text annotation tool (allow partipants to type directly on the screen). Is there another option to accomplish this? Is there a plan to add text as an annotation tool into the main GTT presentation room?
It would be great if a higher number of webcam feeds could be shown at the same time in order to improve our GoToTraining experience and to implement more interactive methods using facial expressions and gestures.
We really want to show video with sound from GoToTraining. I see this may be possible in Breakout Rooms, but is there an easier way? How do I channel the sound from the video out through the system to all of my delegates? Thanks everyone. Dave King, CHCS
We have just started trialling a new white board, "XP-PEN G640 6x4 inch Drawing Tablet Digital Signature" using MS Whiteboard software. However, as soon as the Presenter uses this, it knocks out her webcam and the only way of getting the web cam back is for the presenter to cancel their session and re-join. Once the webcam…
Hi I've just test the materials page URL and it doesn't work. When I try to test the url in another browser or send it in an email it prompts for a login. This is very frustrating. The reason for trying the URL is that trying to download a 22Mb video from the registration page just doesn't want to work for all delegates,…
I'm following these instructions (see below) from the support page and cannot find the Materials Page URL. What am I missing? I don't see anything that allows me to click or reveal the URL. If I copy the URL from the preview and then paste it into my browser I'm prompted to login so that is obviously the wrong URL. Share…
Hi I've uploaded material to be available both in the session and before, yet no icon is available is available once the session has started. What have I done wrong? Kind regards Ellie
Is it possible to conduct several sessions from one account if I use PLUS subscription?
We're new to the platform but are finding some oddities that we need help with. A little background - We have 4 licenses. Our best practice is for the scheduling host to assign the other 3 hosts as co-organizers in case something unexpected happens and the scheduler cannot host the training. We also have 1 of the licensed…
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